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The Ross Promise 'Always in Stock Always Next Day'*



The Ross Promise ‘Always in Stock Always Next Day’ *

At Ross Castors we have been in the business of supplying quality castors wheels and accessories for over 35 years! We have our main distribution depot in the Heart of England in Leicestershire, holding 1000’s of products in stock. We are ideally located for all the major towns and cities in the UK.

'At Ross Castors we strive to achieve our promise of Always in Stock, Always Next Day. We give our customers the confidence that our products will be delivered to them, so they can get on with their job!' ( MD- Frank Fitzpatrick )

We have excellent relationships with major couriers all over the UK and beyond. We have the ability to send your parcel out using a next working day service from FedEx if you need your goods quickly. You have the choice to choose your speed of delivery at the checkout. *Providing you place the order before 2pm on a week day, we can get your order out to you*. This delivery can be a next working day service, a two working day service, or even a Saturday delivery if that is more convenient for you. Premium next working day services can even be before 10am or before 12pm for those deliveries that simply cannot wait. All our goods are individually weighed, and for heavy bulky items the charge will automatically be calculated for you at check out.

There are of course outer reaches of the UK that our courier just cannot get to quickly enough, and this may mean your parcel is on a two day service. For more information on these areas, please have a look at our Delivery Information.

*We have a distribution warehouse full of castors, wheels, tube inserts, adjustable feet, handwheels and handgrips. On average we carry at least four month’s stock at any one time. This means we are proud of our promise to you, to have the goods you need in stock and ready for dispatch. There are of course situations out of our control that may mean the item you need has simply sold out! We will contact you directly after receiving your order to advise of any shortfall. We will offer you an alternative, or inform you of the expected lead time. If when you receive the goods you are not happy for any reason, or the alternatives are just not quite right, send them back to us for a full refund.*

'Our No Quibble Return policy is as it says on the tin. If you are not completely happy with the goods, return them to us for a full refund. No problem!' ( MD- Frank Fitzpatrick )

For expert advice please do give us a call, or pop in and see us at our Trade Counter.

Ross Castors Call: 0116 2764987
Ross Fax: 0116 2741751
Ross E mail: [email protected]

Ross Castors
71 Cannock Street